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I have received my bicycle but theres no battery!Updated 2 years ago

Depending on where you are located, the battery may be shipped separately. Because batteries are classified under dangerous goods and hazardous materials, they cannot be shipped like a regular package and may cause you to receive it later than your ebike.

For any battery shipment inquiries, please feel free to get in touch with us by utilizing the chat function or sending us an email at [email protected]

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