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FAQ
What is your warranty and return policy?
All of our bikes come with a comprehensive 1 year warranty on bicycle parts and 3 years on the frame. Labour and wear and tear items are not covered within the warranty. Upon purchasing the bicycle, it is recommended to register your bike at: https:/
How to submit a warranty claim
What is Surface 604's warranty policy?All of our e-bike models come with a three-year frame warranty, plus a one-year replacement warranty on our parts, components, and batteries.What falls under S604's warranty?Any part or component that is defectiv