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Support for the Surface 604 line up

Common Error Codes and Solutions

Error 05 - Throttle abnormalityIssue: throttle does not workSolution: unplug then replug the throttle. If error code persists, replace your throttle.   Error 06 - Low Voltage ProtectionIssue: battery charge/voltage ran too low*Solution: Charge your b

Surface 604 pedal assist troubleshoot 2020+

This video will help you troubleshoot your pedal assist system. This typically yields results if your PAS seems to fluctuate in and out of assist and if the throttle works fine. Remember to remove the battery before disconnecting the torque sensor wi

A look under the hood of your Surface 604 bike

How to properly care for your Surface604 battery

1. Charging Do not leave the battery charging for more than 12 hours. Avoid fully draining the battery. Should it happen, recharge it as soon as possible. 2. Avoid excessive heat and cold Batteries should be charged and stored in temperatures between

How to fix a rear flat on your Surface 604

1. Shift into the second smallest rear cog. It will make removing and reinstalling the rear wheel easier.  2. Remove the battery. Hold down the power button on the handlebar for 5 seconds or until the display flashes. This is necessary to drain the

How to swap the controller on 2020+ Surface 604 bikes

How to replace torque sensor on Surface 604 bikes

How to swap the motor core on Surface 604 Rook/Colt/Werk bike

How to swap the motor wire on your 2020+ Surface 604

1. Remove battery. Hold down the power button on the display pad for 5 seconds to drain remaining current from the system.   2. Remove the controller and disconnect the motor wire.    3. Flip the bike over on it’s handlebar and saddle -make sure to p

How to replace freehub body on Surface 604 bikes

How to change the maximum speed on your 2020+ Surface 604 bike

The required password is 0510.

How do I set a password for my display?

How do I reset my displays trip distance?

How do I change my display from Kilometers to miles?

How to reprogram 2020+ display

Before watching the video, please download the software required below:. Software Download.

How to fix fluctuating speedometer

If your speedometer is not providing a clear and accurate reading of your speed, there is a likely a magnet inside the motor casing that has fallen out of place. The fluctuating speedometer could be accompanied with a rattling sounds stemming from th

How to convert your wheels to tubeless

While our wheelsets aren't technically tubeless ready, they can easily be converted into a tubeless setup. It's a fairly simple procedure - one that you could do with a couple hours in the afternoon.Here's how to convert your Commuter or Mountain ser

How to adjust your hydraulic disc brakes

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How to adjust your derailleur

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Chain resource guide

Chain MaintenanceKeeping your chain lubricated and maintained will ensure that your wheels will keep turning.Depending on how often you ride, we recommend cleaning and oiling your chain weekly (if you ride multiple times a week) or monthly (if you're

How to install your Twist chain guard

Tools:. 5mm/6mm Allen Hex Key, Mallet, Bottom Bracket Remover, Phillips Head Screwdriver, Cutter, Centre Punch, Drill, 5/64 and 3/16 Drill Bit, Cutter, Cutter, 8mm Wrench and Cable ties. Remove left crank with 5 or 6 mm Hex Key. Remove crank cap with

How To Install Your Boar Hunter Fender Kit

Tools needed:. ⦁    3mm Hex Key. ⦁    4mm Hex Key. ⦁    5mm Hex Key. ⦁    Phillips Head Screwdriver. ⦁    8mm Wrench. *Instructions are shown when the rear wheel is removed. Make sure you remember the axle spacing, if not the torque sensor will not w

How to Remove Your 2023 Torque Sensor

*Be sure to remove the battery and drain the residual power from your bike before doing this repair. In order to drain the residual power from the bike, hold down on the power button (with the battery removed) until the display screen flashes. Tools

How to Remove Your Shred/Quad Motor Core

*Be sure to remove the battery and drain the residual power from your bike before doing this repair. In order to drain the residual power from the bike, hold down on the power button (with the battery removed) until the display screen flashes. ⦁    A

How to swap the motor core on Surface 604 Boar Hunter/Boar Explorer/Twist

Additional Notes. - It's easier to remove the rear wheel with the bike upside down. - You may need a 10 mm wrench to turn the axle slightly. To make it easier to remove the wheel. - Good to wear nitrile mechanic gloves. - Add a bit of lithium grease